11plc
About Mobil Card
Have a question, complaint, or need assistance with your Mobil Card? Reach out to us through any of the support channels below. Our team is always ready to assist you and ensure you have a smooth experience with 11PLC.
Introducing the Mobil Card, designed to help you manage your fuels and lubricant needs with the following added benefits:
Convenience
I. Easy card monitoring and management via existing channels.
II. Can be loaded via the Web or any Bank Branch.
III. Readily available upon request.
Security
I. The payment card is not linked to bank account. Exposure to theft or loss of card is reduced.
II. Personal finance management for daily, weekly and monthly fuel or lubes expense.
III. Reduces the risk of online shopping exposure.
IV. Protected with the One Time Password security.
And the card is free!
How Can I Fund My Card
There are three options available to you:
Visit myvervecard.com to register for a new account or log in with your account details.
– If you have a Quickteller account, you can also login with that account.
– Enter your card number and other required information and follow the instructions.
Visit https://www.quickteller.com/VervePrepaid.
– Log in with your account details or register for a new account.
– Type verve in the search bar at the top of the site and select “Fund Verve Prepaid” from the list of results.
– Enter your card number and other required information and follow instructions
Visit the nearest bank branch to you and request for “Interswitch Paydirect platform”
What is the maximum amount I can load unto my card
You can load up to a maximum of N250,000.00
How do I check my card balance
There are two options available to you:
Visit myvervecard.com.
– Login with your account details.
– Verify your balance.
Visit the nearest bank ATM to you.
– Follow the instructions to verify your balance.
Where can I use my card
You can use your Mobil Card at any participating Mobil or Nipco filling stations.
How can I monitor my card usage
Visit the verve portal on www.myvervecard.com for all features available to you. It is an easy to use self-service portal and you will be able to navigate through the functions with ease.
How can I resolve any transaction disputes on my card
Call the number on the back of your card to contact the Verve support team.
If my card is blocked, who should I contact for support
Call the Verve International contact center on +234-1-9065000 or via email support@verveinternational.com for any assistance.
In case my card is stolen or lost, who should I contact
There are two options available to you:
Visit myvervecard.com.
– Login with your account details.
– Verify your balance.
Visit the nearest bank ATM to you.
– Follow the instructions to verify your balance.
Is the credit balance on the lost card automatically transferred to my new card?
You will have to complete a Lost Card Form. Visit any of the Mobil participating stations with proof of identification and fill out the form. Mobil will forward the re-issue request to Verve.
What can I purchase with my card?
You can use the card to pay for fuel, lubricants or cooking gas purchased at any of our participating stations.
contact us
Address: 1 Mobil Road, Apapa, Lagos, Nigeria.
Email: info@11plc.com
Tel: +234 817 206 8427