Privacy Policy

Privacy Policy

11PLC (Formerly Mobil Nigeria) Privacy Policy

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

11PLC (Formerly Mobil Nigeria) collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)
  • Purchase history

How do we collect your data?

You directly provide 11PLC (Formerly Mobil Nigeria) with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.

11PLC (Formerly Mobil Nigeria) may also receive your data indirectly from the following sources:

  • Third party platforms
  • Affiliate platforms
  • And other authorized sources.

How will we use your data?

11PLC (Formerly Mobil Nigeria) collects your data so that we can:

  • Process your order, manage your account.
  • Email you with special offers on other products and services we think you might like.
  • To create a user database for product creation and development metrics

If you agree, 11PLC (Formerly Mobil Nigeria) will share your data with our partner companies so that they may offer you their products and services.

When 11PLC (Formerly Mobil Nigeria) processes your order, it may send your data to, and also use the resulting information from credit reference agencies to prevent fraudulent purchases.

How do we store your data?

11PLC (Formerly Mobil Nigeria) securely stores your data in our protected data server, which is fully encrypted to ensure that your data is safe and secure.

Marketing

11PLC (Formerly Mobil Nigeria) would like to send you information about products and services of ours that we  think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop 11PLC (Formerly Mobil Nigeria) from contacting you for marketing purposes or giving your data to other members of the 11PLC (Formerly Mobil Nigeria) Group.

If you no longer wish to be contacted for marketing purposes, please click the unsubscribe button

What are your data protection rights?

11PLC (Formerly Mobil Nigeria) would like to make sure you are fully aware of all of your data protection rights.   Every user is entitled to the following:

The right to access – You have the right to request 11PLC (Formerly Mobil Nigeria) for copies of your personal   data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that 11PLC (Formerly Mobil Nigeria) correct any information you believe is inaccurate. You also have the right to request 11PLC (Formerly Mobil Nigeria) to complete information you believe is incomplete.

The right to erasure — you have the right to request that 11PLC (Formerly Mobil Nigeria) erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that 11PLC (Formerly Mobil Nigeria) restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to 11PLC (Formerly Mobil Nigeria)’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that 11PLC (Formerly Mobil Nigeria) transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: +234 1 280 1600

Or write to us: info@11plc.com

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit aIIaboutcookies.org.

 

How do we use cookies?

11PLC (Formerly Mobil Nigeria) uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

 

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality — 11PLC (Formerly Mobil Nigeria) uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising — 11PLC (Formerly Mobil Nigeria) uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. 11PLC (Formerly Mobil Nigeria) sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you

 Visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The 11PLC (Formerly Mobil Nigeria) website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

11PLC (Formerly Mobil Nigeria) keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2019.

How to contact us

If you have any questions about 11PLC (Formerly Mobil Nigeria)’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@11plc.com

Call us: +234 1 280 1600

Visit or write to us at: 1 Mobil Road, Apapa, Lagos, Nigeria.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that 11PLC (Formerly Mobil Nigeria) has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.